Shipping and Return Policy

Free US Shipping

We offer free tracked US shipping via UPS, USPS, OR FEDEX. You'll get an email once your package is en route, and it should arrive within 3-5 business days. You can opt-in for delivery updates, too! Need it quicker? Give us a call! 850-650-7998

Unfortunately, we are unable to accept returns on products that are on sale, consigned, custom-sized, or gift cards. Because we are a unique store and offer consignment services for our customers, we only offer store credits as a refund.  If you're unhappy with your purchase for any reason or believe you have a unique situation, please get in touch with us right away and include your order number. Return requests are uncommon, and we only accept reasonable returns. Every product we sell has our guarantee. A GIA Graduate Gemologist is the owner of our shop. Size, weight, description, pricing, and other details regarding our products are all included in the description.

We will email you a return label for the return. You would need to package the item up carefully and deliver it to the local shipping drop-off location. All refund information will be automatically forwarded to your email address (and applied to your original method of payment). Please note, we are not responsible for packages we do not receive.

  • Jessica Spear 5 Stars

    Amazing place and great workers! They have searched for several items for me that were impossible to find. Not to mention they have done amazing work for me that others said could not be done. This place is the best and I recommend it to anyone in need of any jewelry help especially when it comes to custom made jewelry.

  • Cee Lee 5 Stars

    "My transactions were handled quickly and efficiently by Renée. They involved immediate cash for a item that they bought, credit for an item I bought and holding an item for pawn. They also did some shipping for me.
    I am very happy with the services provided and thankful for their honesty, integrity and flexibility."

  • Samuel Reading 5 Stars

    The best Pawn Shop I have been in. Very friendly and knowledgeable. NICE ITEMS, clean and displayed perfect. Thanks for chatting with me.

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